Although dispatch times are usually around 5 weeks please allow up to 6 weeks for your item to be handmade and posted to you as are a small company and delays do happen.
Post times can then take anywhere from 2 to 5 working days. This is in addition to the dispatch time.
Please only chase orders if you have not received your item within this time.
Delays can happen and I ask for your understanding in this matter, although 99% of orders get dispatched within the standard timescales above we are asking for a little patience incase of any delays!
If you do wish to chase an order please only do so if your order has exceeded the timescales described above. To chase an order please email firstname.lastname@example.org with your full name, order number, and date of order.
If you need your order posting sooner than 6 weeks please email the above address to enquire if we have any paid rush slots available.